The Agenzia per l’Italia Digitale - Agency for Digital Italy (AgID) - is the technical agency of the Presidency of the Council of Ministers that guarantees the achievement of the objectives of the Italian digital agenda, coordinating all Italian public admnistrations.

The Administrative Procedure Management System was created to ensure the correct management of documents, from their creation to their storage and digitalisation.

Web Analytics Italia is the national platform that allows administrations to collect and analyse statistical data on the traffic of their websites and digital services.

This is the National Index of Digital Domiciles, i.e. the certified electronic addresses of natural persons, professionals and other private law entities not required to be registered in professional registers, lists or business registers.

If the feedback mechanism does not provide a satisfactory response, the citizen may submit a report to the Digital Ombudsman as a second instance.

This feature allows any citizen to report directly to the administration any accessibility problems he or she encounters on websites or applications. The reporting modalities are indicated in the accessibility statement.

This feature allows any citizen to report directly to the administration any accessibility problems he or she encounters on websites or applications. The reporting modalities are indicated in the accessibility statement.

This feature allows any citizen to report directly to the administration any accessibility problems he or she encounters on websites or applications. The reporting modalities are indicated in the accessibility statement.