Platforms and technologies

Tools, services, platforms and infrastructure that enable citizens, businesses and public administrations to access and use online services securely, ensuring a better digital experience for all.

Digital Identification Systems

Platforms, legislations and technologies that enable secure identification of citizens and grant them access to public services.

SPID

The Public Digital Identity System allows citizens to access online services of public administrations and private entities with a single digital identity.

Qualified trust services

Qualified Trust Services (QTS) are a set of electronic services, defined and regulated by the eIDAS Regulation (EU) No 910/2014, that guarantee a high level of security and reliability in digital transactions.

eIDAS

This Regulation is the regulatory basis at EU level for trust services and electronic means of identification in the Member States of the European Union.

INAD

This is the National Index of Digital Domiciles, i.e. the certified electronic addresses of natural persons, professionals and other private law entities not required to be registered in professional registers, lists or business registers.

SPID

The Public Digital Identity System allows citizens to access online services of public administrations and private entities with a single digital identity.

Qualified trust services

Qualified Trust Services (QTS) are a set of electronic services, defined and regulated by the eIDAS Regulation (EU) No 910/2014, that guarantee a high level of security and reliability in digital transactions.

eIDAS

This Regulation is the regulatory basis at EU level for trust services and electronic means of identification in the Member States of the European Union.

INAD

This is the National Index of Digital Domiciles, i.e. the certified electronic addresses of natural persons, professionals and other private law entities not required to be registered in professional registers, lists or business registers.

Digital identification systems

National Service Card

It is an online identification tool that enables the use of public administration services.

Electronic Identity Card

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It is the only physical and digital identity certified by the Italian state and allows access to online services of public administrations in Italy and EU countries.

Technologies for all

The set of tools available to citizens and businesses to navigate easily and securely online.

Certified emails

Certified email allows the exchange of messages with legal proof, just like registered paper mail. AgID defines the technical rules for CEMs, manages the list of certified e-mail operators and monitors their activities.

Electronic invoicing

All public administrations are obliged to issue, transmit, manage and store invoices in electronic format only. The authenticity of the invoices is guaranteed by the electronic signature and the interchange system.

Digital health

The most important and efficient measures established in the three-year plan concern the Electronic Health Record (Fascicolo Sanitario Elettronico - FSE), the Single booking centre (Centro Unico di prenotazione - CUP) and telemedicine.

Certified emails

Certified email allows the exchange of messages with legal proof, just like registered paper mail. AgID defines the technical rules for CEMs, manages the list of certified e-mail operators and monitors their activities.

Electronic invoicing

All public administrations are obliged to issue, transmit, manage and store invoices in electronic format only. The authenticity of the invoices is guaranteed by the electronic signature and the interchange system.

Digital health

The most important and efficient measures established in the three-year plan concern the Electronic Health Record (Fascicolo Sanitario Elettronico - FSE), the Single booking centre (Centro Unico di prenotazione - CUP) and telemedicine.

Technologies for all

PagoPA payment system

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This is the first digital platform that enables quick and easy payments to the Public Administration.

Systems for public administrations

Digital platforms and technologies that enable public administrations to optimise their activities and promote transparency and innovation.

SIOPE

This is the Information System on the Transactions of Public Bodies, fundamental for tracking and monitoring the collections and payments ordered by public administrations to their treasurers/cash collectors.

WAI

Web Analytics Italia is the national platform that allows administrations to collect and analyse statistical data on the traffic of their websites and digital services.

Gov.it domain registration

Central State Administrations and National Welfare and Assistance Bodies may apply for the allocation of a domain name in the SLD gov.it.

SGPA

The Administrative Procedure Management System was created to ensure the correct management of documents, from their creation to their storage and digitalisation.

SIOPE

This is the Information System on the Transactions of Public Bodies, fundamental for tracking and monitoring the collections and payments ordered by public administrations to their treasurers/cash collectors.

WAI

Web Analytics Italia is the national platform that allows administrations to collect and analyse statistical data on the traffic of their websites and digital services.

Gov.it domain registration

Central State Administrations and National Welfare and Assistance Bodies may apply for the allocation of a domain name in the SLD gov.it.

SGPA

The Administrative Procedure Management System was created to ensure the correct management of documents, from their creation to their storage and digitalisation.

Systems for public administrations

National Register of Resident Population (ANPR)

The Anagrafe Nazionale della Popolazione Residente (National Register of Resident Population) is the national database in which the municipal registers have been merged. It allows citizens to request various civil registry documents directly online and allows municipalities to have a single, digital, protected and more efficient database.

Developers Italia

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This is the community of AgID and the Department for Digital Transformation that brings together developers, professionals and citizens to collaborate and contribute to improving the digital services offered by public administrations. It includes useful resources and ready-to-use materials.

Designers Italia

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It is the reference point for the design of Public Administration digital services. Created by AgID and the Department for Digital Transformation, it provides designers, developers and professionals with kits and tools to create simple, accessible and inclusive services.​