Areas of intervention
AgID is responsible for implementing the objectives of the Italian and European Digital Agenda. Its mission is to promote innovation and the use of digital technologies in Public Administration. AgID provides guidelines to improve the efficiency of Public Administration and monitors the quality of online services. Additionally, it aims to promote digital literacy.
AgID works to foster digital innovation and collaborates with various international, national, and local institutions and bodies to disseminate digital skills.
We drive innovation
AgID is the reference point for innovation and digital transformation in Italy. We are committed to providing public administrations, citizens, and businesses with the necessary tools for a smooth transition to digitalisation.
Digital identity
Facilitating citizen access to services.
Artificial Intelligence
Promoting responsible use and adoption of AI.
The Three-Year Plan for Information Technology in Public Administration
The Three-Year Plan outlines AgID's activities to develop a digital society, providing tools and use cases for the public administration that drives the country's development. The Plan also includes tools for monitoring digitalisation at national and territorial levels.
We improve services and digitise procedures
The aim is to improve the accessibility of IT systems for citizens and optimise internal administrative processes in The Public Administration. This encompasses the digitisation of procedures, including procurement and public purchasing.
Accessibility and usability
For accessible and usable websites and inclusive and effective services.
Innovative procurement
For revolutionising the Public Administration's procurement procedures and purchasing methods.
E-procurement
Bringing simplicity and transparency to the process of awarding and managing public contracts, thereby optimising costs.
Document Management
To manage IT protocol, document flows and archives.
Open Data
To provide data of national interest relevant to the performance of institutional functions and for analytical purposes.
Action Programmes for digital accessibility
Besides the drafting of standards and accessibility guidelines, AgID guides public administrations and private individuals in the implementation of specific laws and monitors their compliance.
We support public administrations
We support public administrations in all aspects, providing concrete objectives, guidelines, databases and procedures to be applied in order to achieve digital transformation.
Technical-economic opinions
To intervene on the technical and economic appropriateness of the ICT initiatives taken by the administrations.
The Public Connectivity System
To define the preferred modes that information systems must adopt in order to be interoperable with each other.
Reuse and Open Source
To promote open licensing in the choice of software solutions.
Security
To improve IT security and protect public administrations from the most common threats.
Vigilance and market monitoring
A set of tools and platforms to verify that digitisation objectives are being pursued correctly and in accordance with the guidelines.
Vigilance
To verify compliance and to provide for possible sanctions.
Contract monitoring
Checking the status of activities carried out by public administrations.
Digital Transformation Progress
You can consult the monitoring data of strategic digital transformation projects to learn about their progress.
AgID supports the training of key players
The aim is to support the training of those responsible for ensuring that digital transformation meets the needs of public administrations, citizens and businesses.
ReTe Digitale, the community of Digital Transition Managers
ReTeDigitale is the community platform dedicated to Digital Transition Managers and staff from Digital Transition Offices, for sharing information, work tools, priorities, strategies, and initiatives that can facilitate digitization activities within their respective organizations.