Areas of intervention

AgID is responsible for implementing the objectives of the Italian and European Digital Agenda. Its mission is to promote innovation and the use of digital technologies in Public Administration. AgID provides guidelines to improve the efficiency of Public Administration and monitors the quality of online services. Additionally, it aims to promote digital literacy.

AgID works to foster digital innovation and collaborates with various international, national, and local institutions and bodies to disseminate digital skills.

We drive innovation

AgID is the reference point for innovation and digital transformation in Italy. We are committed to providing public administrations, citizens, and businesses with the necessary tools for a smooth transition to digitalisation.

Digital identity

Facilitating citizen access to services.

Artificial Intelligence

Promoting responsible use and adoption of AI.

We improve services and digitise procedures

The aim is to improve the accessibility of IT systems for citizens and optimise internal administrative processes in The Public Administration. This encompasses the digitisation of procedures, including procurement and public purchasing.

Accessibility and usability

For accessible and usable websites and inclusive and effective services.

Innovative procurement

For revolutionising the Public Administration's procurement procedures and purchasing methods.

E-procurement

Bringing simplicity and transparency to the process of awarding and managing public contracts, thereby optimising costs.

Document Management

To manage IT protocol, document flows and archives.

Open Data

To provide data of national interest relevant to the performance of institutional functions and for analytical purposes.

We support public administrations

We support public administrations in all aspects, providing concrete objectives, guidelines, databases and procedures to be applied in order to achieve digital transformation.

Technical-economic opinions

To intervene on the technical and economic appropriateness of the ICT initiatives taken by the administrations.

The Public Connectivity System

To define the preferred modes that information systems must adopt in order to be interoperable with each other.

Reuse and Open Source

To promote open licensing in the choice of software solutions.​

Security

To improve IT security and protect public administrations from the most common threats.

Vigilance and market monitoring

A set of tools and platforms to verify that digitisation objectives are being pursued correctly and in accordance with the guidelines.

Vigilance

To verify compliance and to provide for possible sanctions.

Contract monitoring

Checking the status of activities carried out by public administrations.

AgID supports the training of key players

The aim is to support the training of those responsible for ensuring that digital transformation meets the needs of public administrations, citizens and businesses.