The document provides an operational framework for introducing Artificial Intelligence into public services in a secure, transparent, and AI Act-compliant manner.

Announced during the 50-in-5 Awards Ceremony on the sidelines of the 81st UN General Assembly in New York, Italy’s participation highlights national achievements like SPID, CIE, PDND, and IT-Wallet, strengthening international cooperation on safe and interoperable digital public services.

The event brought together institutional representatives and digital experts to assess the progress of European policies concerning data, interoperability, and the enhancement of public information assets.

The Guidelines apply, among others, to banking services, electronic communications, passenger transport, e-books, and e-commerce.

The country has risen to fifth place in the open data maturity index, gaining three positions compared to 2024.

The report explores the new paradigm of AI, highlighting how prevention is the only way to ensure informed management.

The Italian portal ranks first in terms of quality among the national portals of the various Member States, with an overall rating of “excellent”.