The Agency for Digital Italy has launched an online support service to assist public administrations involved in the process of adapting their IT components to the SUAP Technical Specifications for Interoperability. The portal is an essential tool for providing clear and precise answers to facilitate the correct implementation of SUAP systems in compliance with the Technical Specifications. The request opening process has been designed to facilitate clear and efficient communication, allowing a timely response from AgID, and can be accessed via the following link: https://uniticket.agid.gov.it.
How to access the service
A guide is available to help users navigate the portal. The document explains the modalities for accessing the platform and managing requests. For further information, you can contact the SUAP team at: supportosuap@agid.gov.it.