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Document flow management and protocol

Document flow management allows public administration to manage and organise  documentation.

Document flow management allows the correct registration of the protocol, assignment, classification, collation, retrieval and storage of IT documents:

  • The Technical rules for the IT protocol define the functionalities for document management and organisation
  • AgID circular no. 60 of 23 January 2013 indicates the operating procedures for performing protocol logging operations

Moreover, as from 11 October 2015, Public Administrations are required, according to Article 7, paragraph 5 of the aforesaid Technical Rules, to send the daily protocol log for storage within the next working day. In this regard, Instructions for the production and storage of the daily protocol log are available.

AgID provides assistance, advice and support to facilitate the digitization of Public Administration document flows